Privacy Policy

FloodSax Australia is committed to protecting the privacy and confidentiality of our clients, supporters, volunteers and staff.
FloodSax Australia supports and is bound by the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles. A copy of the National Privacy Principles can be found here.

FloodSax Australia has a policy of protecting the personal information of our supporters, clients, volunteers and staff. We remain committed to ensuring that the information you provide to us is secure and that you are aware of what information is held and your rights. Your identity is kept confidential and the information you provide is only used for the purposes outlined below.

How we use your information

Communication
To provide information about FloodSax Australia and to follow up on any requests, appointments or feedback items from customers and subscribers from time to time.

On-line surveys
FloodSax Australia will conduct on-line surveys that may ask for contact information as well as some demographic information, to find out what you think of our services and request suggestions on what we can do to better meet your needs.

Anonymous tracking
Through the use of ‘cookies’, we anonymously track your visit to this web site in order to compile statistical information about the use of our website. This information is not used in any other way.

If you prefer not to allow the use of ‘cookies’, you should be able to adjust your browser to turn them off or notify you when ‘cookies’ are being used.

How we protect your information

We exercise great care to protect your personally identifiable information. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you send to us or receive from us. This is especially true for information you send to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security on our servers.

Internally, we will restrict access to your personally identifiable information to employees who need access to the information in order to do their jobs. These employees are limited in number, and are committed to our privacy policies.

We will review our security arrangements from time to time.

Links with other sites

FloodSax Australia’s website will contain links to other sites. Other sites may also have links to our site. In either case, we are not responsible for the content, privacy practices or business practices of any website or company except our own.

Giving you control

Opting out or modifying your information
If you want to change any information that you have previously given us, or if you want to opt out of future communications:

1. You can e-mail a request to FloodSax Australia
2. You can call us at FloodSax Australia on (03) 9380 7850
3. You can mail a request to the following postal address:

Webmaster
FloodSax Australia
1 Albert Street Moonee Ponds Vic 3039

When contacting us to change your details, please include your name, postal address, telephone number and e-mail address.

Feedback

If you have any questions or comments about FloodSax Australia in relation to privacy issues, please contact our Privacy Officer as follows:

1. Send an e-mail: grantleyr@floodsax.com.au
2. Call FloodSax Australia on (03) 9380 7850
3. Post a letter addressed as follows:

Attention: Privacy Officer

FloodSax Australia
1 Albert Street Moonee Ponds Vic. 3039

 

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